Privacy Policy
This Privacy Policy describes how Impact HR Solutions Switzerland, located at 45 Seefeldstrasse, Floor 3, Zurich, Zurich, 8008, Switzerland, collects, uses, and protects your information when you use our online platform and services. We are committed to protecting your privacy and handling your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection laws.
Information We Collect
We may collect various types of information in connection with your use of our site and services:
Personal Data: This includes information you voluntarily provide to us when you register for a course, contact us, or use our services. This may include your name, email address, phone number, professional title, company name, payment information, and any other information you provide in communications or forms.
Usage Data: We automatically collect information about your access to and use of our site. This may include your IP address, browser type and version, the pages you visit, the time and date of your visit, the time spent on those pages, device identifiers, and other diagnostic data.
How We Collect Information
We collect information through direct interactions with you (e.g., when you fill out forms, communicate with us) and automatically as you navigate through our site using cookies and similar technologies.
Legal Basis and Use of Information
We collect and process your information based on various legal grounds, including:
• The necessity to perform a contract with you or take steps at your request before entering into a contract (e.g., to provide training, consulting, or e-learning services).
• Your consent (e.g., for specific marketing communications, where required).
• Compliance with a legal obligation (e.g., tax, accounting).
• Our legitimate interests (e.g., improving our services, operating our site, security purposes, unless overridden by your data protection interests).
We use the collected information for the following purposes:
• To provide and maintain our services, including processing your registration for courses and programs.
• To process transactions and manage payments for services.
• To communicate with you, respond to inquiries, and provide customer support.
• To improve and personalize your experience on our site and enhance our service offerings.
• To analyze usage trends and monitor the effectiveness of our marketing efforts.
• To ensure the security of our site and prevent fraudulent activity.
• To comply with legal obligations and enforce our terms and conditions.
Data Storage and Security
We implement technical and organizational measures designed to protect your personal data from unauthorized access, disclosure, alteration, and destruction. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or method of electronic storage is 100% secure.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your personal data is no longer required, we will securely delete or anonymize it.
Sharing and Disclosure of Information
We do not sell your personal data. We may share your information with third parties in the following circumstances:
• With service providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing, website hosting, data analysis, and customer support. These third parties are obligated to protect your information.
• For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• With your consent: We may share your information with third parties when we have your explicit consent to do so.
International Data Transfers
Your information, including personal data, may be transferred to and processed in countries outside of Switzerland and the European Economic Area. We will take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, such as by implementing Standard Contractual Clauses or relying on adequacy decisions.
Your Data Protection Rights
Depending on your location and applicable law, you may have the following rights regarding your personal data:
• The right to access the personal data we hold about you.
• The right to request rectification of inaccurate or incomplete data.
• The right to request the erasure of your personal data ("right to be forgotten").
• The right to request restriction of processing of your data.
• The right to object to the processing of your data under certain conditions.
• The right to data portability, allowing you to receive your data in a structured, commonly used format.
• The right to withdraw consent at any time, where processing is based on consent.
• The right to lodge a complaint with a competent supervisory authority.
To exercise any of these rights, please contact us using the details provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Links to Other Websites
Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under the age of 16 without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact Impact HR Solutions Switzerland at 45 Seefeldstrasse, Floor 3, Zurich, Zurich, 8008, Switzerland.